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G
Gosia81
October 28, 2022
Question

recovery of a canceled invoice

  • October 28, 2022
  • 1 reply
  • 1 view

I deleted the invoice that was marked as paid. There is no invoice and the income is left. How to recover a deleted invoice?

1 reply

MichelleBh
MichelleBh
Level 8
October 28, 2022

Happy to help, @Gosia81. 

 

I'll make sure your deleted invoice will be back to your account. Thus, your income report will stay accurate at all times. 

 

We're unable to recover deleted invoices in QuickBooks Self-Employed. The closest workaround to this is to reenter the details in the system. Then, manually mark them as paid. 

 

Go as follows: 

 

  1. Go to the Invoices menu. 
  2. Select the Create invoice tab. 
  3. Complete the necessary details and click Save.
  4. Click the small drop-down arrow under Action and choose Mark as paid. 


If you need help remembering the invoice details, you can look them up on your bank or income statement if applicable. This allows you to record accurate data.

 

Check out our QuickBook Self-Employed Help Articles for your future reference. This page contains different topics with articles on how to manage your transactions, banking, customer data, and other related matters. 

 

If you encounter any difficulties while managing your entries in the future, let me know. I'm always available to help. Take care.

R
Rich Mcwatt
November 29, 2024

I have  inadvertently deleted an invoice that I had sent out that hadn't had paid. Can I retrieve that as I can't recall the details.

Rich

R
Rasa-LilaMQuickBooks Team
QuickBooks Team
November 29, 2024

Thank you for joining this thread, Rich.

 

The option to retrieve a deleted invoice and its details is currently unavailable. Alternatively, you can refer to your bank statement for the invoice information.

 

This article provides more insights about the Invoicing feature and outlines the steps to generate the entry on your mobile device: Create invoices in QuickBooks Self-Employed.

 

If your customer is ready to make a payment or has already completed it, enter the transaction manually. Additionally, make sure to categorise them according to the SAF103F deduction categories. This will help you keep track of your income and expenses, allowing you to identify which areas of your self-employed business are most significant.

 

Visit the Community again if you have other QuickBooks concerns or need guidance navigating around the program. We'll get back to assist you further.

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