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June 10, 2022
Question

Sending emails to customers

  • June 10, 2022
  • 1 reply
  • 1 view
When sending invoices to Customers through QBSE the email is no longer appearing from the business i.e. Joe Bloggs Roofing but showing as Quickbooks now.
 
Quickbooks Online is still sending as business name.
 
Does anyone know if there's a way to change it back on QBSE?

1 reply

Level 14
June 10, 2022

Hello Ruth C, 

 

Welcome to the Community page, 

 

Can you please send us a screenshot of what you're seeing please so we can look into it more thanks. 

Ruth CAuthor
June 10, 2022

So this is what the customer used to get by email...

and this is what they get now...