Speak to support on live chat

Thank you for reaching out to the Community, Tom.

I'll ensure you reach the live customer support team so you can express your concerns in QuickBooks Online (QBO).

Here's how you can reach them:

1. Sign in to your QuickBooks account.
2. Select the Help (?) icon.
3. Scroll down to select the Contact Us button and follow the prompts.
4. You will be able to request a callback or start a live chat with an expert.

For reference, check this article: QuickBooks Online Support.

For more tips and other resources you can use in the future, I recommend visiting our website: Self-help articles.

Feel free to leave a comment below, Tom, if you have questions related to QuickBooks. I'm here to help you in any way I can.

Here’s a message you can use when reaching out to QuickBooks support:

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**Hello,**

I’m trying to sign up for the QuickBooks Online Certification course, but I’m encountering some difficulties during registration. I’m located in Kenya and do not have a business, but the form asks for a business name and a U.S. state, which isn’t applicable to me.

Could you please guide me on how to register for the course as an individual learner from Kenya? Are there any specific steps I should follow for international users or workarounds to access the certification?

Thank you for your assistance 

Hi we are trying to up grade from quick books self employed to simple start but doesn’t let us how do we do this