The menus are missing fromThe app, how can I reinstate them?

Hi there, Info2293. Could you let me know if you’re seeing a specific error message when trying to access the menu? This will help us provide a more targeted solution to the issue.

In the meantime, start by clearing the app's cache, as the current settings may have temporary compatibility issues with QuickBooks. Follow these steps:

For iOS:

1. Go to Settings, then tap General.
2. Tap iPhone Storage, then tap the QuickBooks Online app.
3. Tap Offload App.
4. This will free up the storage without deleting your app's documents and data.

For Android:

1. Go to Menu ☰, then tap More Options ⋮.
2. Tap Settings, then Refresh Data.
3. Tap YES to confirm.

Feel free to return to this thread if you have more questions. We'll be ready to assist you.