UK users of QBO, I have an issue reauthenticating American Express Credit Cards Account. Error. "Connecting with Intuit France SAS is not supported in your region"

Thanks for notifying us about the issue, av-partnershipgr.

You're seeing the error message since American Express Credit Card (AMEX) recently updated their online banking interface. I know how to fix it.

I've verified that the new connection is working. To fix this, you can disconnect and then reconnect using American Express (UK) link. Before you proceed, please ensure to review all transactions from the For Review tab in your AMEX bank account and then perform the required steps below.

Disconnect your AMEX bank account:

1. Go to the Banking menu, then select the Banking tab.
2. Select the bank account you need to disconnect
3. Click the pencil icon✎, then select Edit account info
4. Tick Disconnect this account on save.
5. Select Save and close

Reconnect your AMEX bank account:

1. Go to the Banking menu, then select the Banking tab.
2. Click Connect account or Link account.
3. Copy and Paste your bank URL in the Connect your bank or credit card to bring in your transaction box.
4. Follow these steps to connect your bank feeds.

QuickBooks will then download your most recent bank transactions. After that, you may start reviewing them to make sure they are put into the appropriate accounts. Refer to this article to walk you through the process: Categorise and match online bank transactions in QuickBooks Online.

Alternatively, you can also manually import transactions into QuickBooks Online. Check out the following link below for more details:

• Manually upload transactions into QuickBooks Online
• Format CSV files in Excel to get bank transactions into QuickBooks

If you need further assistance with bank feeds, please let me know. I'll be around to help you.