Are you trying to use QuickBooks in landscape orientation? If so, make sure the auto-rotate feature on your tablet is enabled. If it’s already turned on but the app still doesn’t switch to landscape, try these troubleshooting steps to resolve potential issues with the app or your device:
Switch between Wi-Fi and mobile data to test your internet connection.
If the issue persists, I recommend contacting our QuickBooks Live Support Team. They can review your account and help determine why you're unable to use your tablet in sideways mode while accessing the QuickBooks app.
Feel free to reply to this thread if you have further questions. Take care!
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