Want call back

Hi ncproduce2020-gm, thanks for joining the Community.

You can request a callback by clicking the Help  icon in your QBO account.  Please note that availability may vary depending on your specific product.  For more information on how to contact them, please click this link: How to get help with QuickBooks. 

Also, were the receipts emailed to QuickBooks, or uploaded by snapping a photo on the app? 🧐