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info1796
April 13, 2022
Question

We have clients trying to pay using credit cards online getting error messages

  • April 13, 2022
  • 1 reply
  • 0 views
No text available

1 reply

G
GeorgiaC
Level 13
April 13, 2022

Hi info1796, thanks for joining the Community - we don't have any reported issues for this, can we check the specific error that the clients are receiving? 

I
info1796Author
April 13, 2022

declined stating SCA SINGLE AUTH THRESHOLD IS EXCEED

A
Ashleigh1
Level 14
April 13, 2022

Hello Info1796, thanks for that so in QuickBooks we only have two options in accepting the payments in QuickBooks Online, it could be via Paypal or GoCardless. Which one of these is it that you are using? 

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