When connecting quickbooks to my HSBC account, I fill in my bank username and code but it keeps saying there is an error? Even though i know the information is correct. Has anyone else had this problem?

Hello Louisapallot-gma, Welcome to the Community page, Could you please reach out to us on either Facebook or Twitter in a private/direct message with a screenshot of the error you are getting when you try and do the connection with your HSBC bank account in Quickbooks, so we can take a look at it for you.     Facebook - https://www.facebook.com/QuickBooksUK   or    Twitter -https://twitter.com/QuickBooksUK&nbsp. Thanks