When I chose the option 'make inactive' for a class there is no response when I click on yes. I have switched browsers to no effect. Any suggestions?

We appreciate the effort you've made in switching browsers and taking measures to resolve this issue, Alison.

To ensure smooth functionality, please double-check that your QuickBooks Online (QBO) subscription is active. You can do this by visiting your Subscriptions and Billing section within your account settings.

If your subscription is active but the problem persists, our Live Support Team will be more than happy to assist you further. They can review your account settings to ensure everything is functioning correctly and identify any errors or conflicts that may be causing the issue.

You can contact them by following these steps:

1. Log in to your QBO account.
2. Click the Help icon in the top right corner.
3. From the Search tab, choose Contact Us and follow the prompts to connect with an agent.

We want to ensure you can use QBO without interruptions. Resolving this issue quickly is our top priority. Please reply below if you need further assistance.