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May 20, 2026
Question

When I create an invoice is shows as being pain when it’s not

  • May 20, 2026
  • 1 reply
  • 4 views

Invoice date showing wrong

1 reply

QuickBooks Team
May 20, 2026

QuickBooks does this when a setting automatically applies credits to new invoices is enabled. You can turn this off so that the current credit to any invoice won't automatically apply.

 

Go to the gear icon > Account and Settings > Advanced > Automation >Turn off Automatically apply credits.

 

Now, to fix the invoices already marked as paid, go to Sales transactions, find the specific invoice, click its Status, then tap View payment #, and uncheck the invoice and the credit boxes.

 

Also, the wrong date happens because QuickBooks copies the date from your last invoice. In the same Automation section, turn off Pre-fill forms with previously entered content so it uses the current date instead.

Let me know if you need anything else. I'm here to help.