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Denise37
April 3, 2020
Solved

Where is the activities function in desktop that shows the customer has opened the invoice

  • April 3, 2020
  • 2 replies
  • 7 views

Where is the activities function in desktop that shows the customer has opened the invoice?  How do I know if a customer has opened the email?

Best answer by Denise37

Wow!  I've looked at History often and never noticed "viewed".  Thank you!

2 replies

MaryLurleenM
MaryLurleenM
Level 6
April 3, 2020

Hello there, Denise37,

 

I have noticed that you posted the same question on a thread. My colleague has answered for you, you can see that here: https://quickbooks.intuit.com/learn-support/en-uk/transactions/re-hello-chris-when-your-customer-opens-the-invoice-it-wil/01/525400#M6552.

 

Stay in touch with me if you need anything else.

D
Denise37AuthorAnswer
April 4, 2020

Wow!  I've looked at History often and never noticed "viewed".  Thank you!

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