Talk to Sales: 877-683-3280

Hours

Mon - Fri, 5am - 6pm PST
Sat - Sun, 7am - 4pm PST

Product support & help

Need help signing in?

Question

Why do the emails not open on apple phones for quick books self employed?

3 replies
2 views

No text available

QuickBooks Self-Employed

Level 13

Hi gpfabb, thanks for joining us here on the Community

Just to confirm, are you referring to the email invoices sent to customers?

gpfabbAuthor

yes i am

you can open them fine on an android phone but when you follow the link on an iphone it just says invoice unavailable

Level 13

Thanks gpfabb. we're aware of an issue with this and we're tracking this on the following investigation - INV-61615 - Invoice unavailable when attempting to view invoice on iphone

We've linked you to this so that you'll receive an email notification once the issue is resolved, in the meantime, please have customers access using a desktop device 🙂