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January 15, 2020
Question

Why when I log into self employed app so their no info on my business, I downloaded it to use the receipt scanner to sync with my quick book

  • January 15, 2020
  • 1 reply
  • 1 view
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1 reply

January 15, 2020

Hi there, James.

 

You should be able to view and download your company data to the QuickBooks Self-Employed app. The reason why you aren't seeing any information is that the login credentials you use when signing in the app aren't the same when you log in using a web browser. 

 

With this, I would recommend contacting our phone support directly. We'll be able to consolidate these two accounts.

 

If you have any questions, please let us know. We are here to help.