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July 18, 2026
Question

Anyone know how to fix samsung /android disappearing keyboard on journal entry lines on desktop site for accountants?

  • July 18, 2026
  • 1 reply
  • 12 views
I can type into the journal number box, the memobox, but i cant type at a.l into the journal lines. Keyboard flashes up and disappears, so quick you cant even use drop down box on account selection.

1 reply

QuickBooks Team
July 18, 2026

To get this fixed properly, please reach out to our Intuit Experts during business hours. They can take a direct look at what's causing the conflict on your device and help you troubleshoot it step by step so you can get back to your accounting work smoothly.

 

In the meantime, you can use a PC that has an actual keyboard, so you can continue working on your Journal Entry.

 

Please reply to this post if you have further questions related to QuickBooks.