Can you delete SALES records in Reconciliations Just show Accounts Recievable amounts for each guest?This is doubling up the amount that a guest pays in Reconciliations?

We have to understand these transactions first so we can fix the double entries, Green.

When you say A/R amounts, do you mean invoices, while sales records mean sales transactions? Can you explain how you had both sales records and A/R amounts in your reconciliation at the same time?

If these sales transactions are from the Banking page, you can simply unmatch them to remove them from your books and the reconciliation. However, if you entered them manually in the bank register, you will need to open each one and delete them individually.

To manually delete each transaction:

1. Go to Transactions and select the Chart of accounts tab.
2. Locate the bank, then click the View register in the Action column.
3. You'll be routed to the Bank Register page and click to open the transaction.
4. Tick the Delete button and there will be a prompt message, click the Yes button to confirm the deletion process.

Regarding the A/R amounts, are these bank deposits that use the A/R category? What kind of transactions are these? Typically, when you record an invoice, which affects A/R by default, you can mark it as paid directly on the invoice page, or you can match a downloaded bank transaction to it to indicate that the invoice is paid. Then, the payment will appear on the Reconciliation page. See about recording an invoice payment.

If you have other concerns about this, feel free to respond. We're here to help.