does anyone know what is wrong with the program's speed?

Thanks for reaching out, Soojosie.
 
I noticed that you shared a similar concern about the program's speed. My colleague already replied regarding this matter. You can respond to him through this link: https://quickbooks.intuit.com/learn-support/en-au/manage-your-account/re-are-others-having-problems-with-the-speed-today/01/1564126/highlight/true#M4296
 
Please feel free to reply to the thread for any of your concerns. We're here to help.