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April 30, 2026
Question

how can is set up subscription payment method correctly. Tried this twice and system accepts it but after few days it again ask to set up subscription payment method.

  • April 30, 2026
  • 1 reply
  • 0 views

how can is set up subscription payment method correctly. Tried this twice and system accepts it but after few days it again ask to set up subscription payment method. Actually i as a bookkeeper in India paying for my client in Australia. Today i populated subscription payment mode third time in last 2 months. System don't flash any error message but after few days it again prompts for set up payment mode and add up subscription charges for past as well. Pls help

1 reply

QuickBooks Team
May 1, 2026

To successfully set up your payment method, please ensure your billing address matches your region. Since you are paying for a client’s account located in Australia, you must use a card linked to an Australian address to avoid any processing concerns.

 

For more information, you can refer to this article: Manage billing, payment, and subscription info.

 

Additionally, since you're seeing accumulated charges for past subscriptions, I recommend contacting our Live Support Team. They can look into this matter further and provide other options to resolve your billing issue.

 

Feel free to get back to us if you have other concerns.