how can quickbooks hold my funds since April 2022

Forum|Forum|2 years ago
July 21, 2023
1 reply
0 views

Quickbooks is absolutely the worst company out by far, I have had funds that they have been holding for over 1 year and they verified my business information and then released the funds to a bank account to an account that I informed them was not a good account any longer, then they decided they would hold the funds again instead of sending a check to my address on file. I don't understand what the problem is but if anyone is looking to do business with quickbooks, I highly suggest to not do it.

Archie_B

Level 6

Hi there, Poshdecor.

I truly understand how difficult it can be when your funds, which you were expecting to be on your account, have not arrived. This is a crucial matter, and it's completely understandable that it's causing you concern.

Most of the time, we send out email notifications when funds are on hold. It also provides specific steps to resolve any issues causing the hold. If you can't find the email, it's recommended to check your spam or junk folder.

If you still can't find or haven't received any email from us, I recommend reaching our Support Team. Here's how:

Log in to your QuickBooks Online company.
Click on Help (?) at the top.
From the Search tab, enter Contact Us.
Select the Contact Us button.
Choose Callback.

To know our support availability hours, please check this article: Get help with QuickBooks products and services.

Also, if you accept card payments through PayPal, you can use this link as a resource for frequently asked questions: Accept Card Payments with PayPal app FAQ.

Your patience and understanding during this time are greatly appreciated. I'll be here if you have other concerns about processing customer payments in QuickBooks.

Sign up

Login with SSO

Let's get you signed in

Login with SSO