Question

I am using QB Acct - it is just me, no employees etc. I want to change the Billable (per hour) rate on the weekly timesheet but cannot find where to do it. Any ideas? Thx

Forum|Forum|9 months ago
September 28, 2025
1 reply
9 views

The help sections says 'to permanently change the billable rate, go to the employee profile' - I don't have an employee profile to change anything! Any help would be greatly appreciated - I have spent way too much time looking for this simple thing.

QuickBooks Online

A

AljhonC

QuickBooks Team

I understand that you're looking for an easy and efficient way to update your billing rates. Let's change it within the products and services list, @rbtservices.

Since you're the only one and don't have an employee profile, the rate on your timesheet comes directly from the Service Item you use. Therefore, let's modify the rate used.

Here's how:

Go to the Gear icon and choose Product and Services.
Click Edit next to the Service/Product item used in your weekly timesheet.

list-item-image-content

3.Update the billable hourly rate under the Sales price/rate section.

list-item-image-content

4. Save and close after.

After updating the service item, refresh the page to sync the change. On the timesheet, briefly switch the entry to a different service item, then switch back to the original one, and click Save and Close.

If you have questions or need assistance, please reply to this thread.

R

rbtservicesAuthor

Thanks so much for responding, but your suggestion hasn't helped as I don't select any service item when doing timesheets. I have attached a screenshot of what I am trying to change - the billable hourly rate shows as $65 - this is the figure that I want to change. I can change it each time I do a timesheet, but it is pre-set somewhere & I want to update it. I hope this makes sense. I have spent ages trying to find where to update it.

Nicole_N

QuickBooks Team

I appreciate the time and effort you’ve put into trying to find where to update the billable hourly rate in QuickBooks Online (QBO), rbtservices. Let me guide you through the process and clarify how this works.

When creating a weekly timesheet in QBO, it’s necessary to select the name of the employee or supplier at the top of the form. Without selecting a name, the timesheet cannot be saved.

Even if you haven’t previously created an employee or supplier profile in QBO, you can still manually add their name directly from the Weekly Timesheet form to proceed. You may have selected an employee as the contact type, which is why the help sections says 'to permanently change the billable rate, go to the employee profile'. Please see the image below for your reference.

To verify, please double-check the name you’ve entered in the weekly timesheet. Once you’ve identified whether it’s an employee or a supplier, go to their profile and change the billable rate.

If it's an employee, follow these steps to open their profile:

Go to the Payroll menu and click the employee.
From the Employment details, update the Billing rate.
Click Save.

If it's a supplier, go to the Expenses menu and click the supplier's name. You can edit their profile and change the billing rate from the Additional info section.

After updating the hourly rate in the appropriate profile, return to the Weekly Timesheet and clear all lines. This process ensures that the updated billable rate will properly reflect when creating new timesheets moving forward and eliminates the need to manually adjust it each time.

Please note that clearing the lines will also remove any added customers and hours worked, so you’ll need to re-enter those details before saving the timesheet again.

If you have any questions or need further assistance, please reply below. We would be happy to provide the necessary information.

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