My Bas Statements disappear after I lodge them - where do they go? How do i bring them back?

I understand your frustration. The disappearance of the Business Activity Statement (BAS) in your QuickBooks account is often due to an outdated browser cache.

To troubleshoot, please refresh your browser. If the issue persists, try signing out and back in, or use a private browsing window to determine if a cached file is causing the interference.

Here are the shortcut keys for private browsing:

• Mozilla Firefox and Microsoft Edge: Press Ctrl + Shift + N
• Google Chrome: Press Ctrl + Shift + N
• Safari: Press Command + Shift + N

If you still can't see the BAS in the GST page, I suggest reaching out to our live support team, as they have the necessary tools to conduct a thorough review and identify the underlying cause of the delay, allowing them to address the issue effectively.

The Community is a message away if you need help managing your QuickBooks. Feel free to reply below.