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August 19, 2025
Question

What is wrong with the receipts tab?? it constantly malfunctions!

  • August 19, 2025
  • 1 reply
  • 2 views

The receipts disappear one second - I have to constantly refresh the page over & over to get the receipts back! Why does it malfunction constantly? I am trying to reconcile client work and it's so hard when I have to deal with this daily!

1 reply

QuickBooks Team
August 19, 2025

I appreciate you bringing this to our attention, Alex. We understand how important it is to reconcile your account smoothly, and let’s work together to resolve this issue promptly.

 

To start, let's perform some troubleshooting steps to check if this might be a browser-related issue. Clearing your browser's cache often helps, as outdated or stored files can interfere with website performance. Alternatively, you can also try switching to a different supported browser to check if the issue persists.

 

If you need further assistance or have any additional questions, please click the Reply button. We’re here to help and will gladly provide the support you need.