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August 1, 2019
Question

Why am i getting charged for mileage tracking

  • August 1, 2019
  • 1 reply
  • 1 view

Why am i subscribed to mileage tracking and getting billed for $4.99? Please have this removed and reimburse this back please. 

1 reply

Level 9
August 1, 2019

Mileage tracking is part of the QBSE subscription, Aliyah.

 

Another account might have been created when you downloaded the mobile app. To check if this is the case, I suggest contacting the QBSE support to check your account.

 

Here's how:

 

  1. In your QBSE account, click the Help menu in the upper-right corner.
  2. On the Search tab, click on Contact us at the bottom. Then, enter the details of your concern.
  3. Choose how you would like to connect with them: either via Callback or Chat.

 

Please check this article for our support hours: Get help with QuickBooks products and services.

 

You can learn more about QBSE with the frequently asked questions in this article.

 

Let us know if you have other concerns. We're here to help.