Other Questions

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I have the cost gas and because I am in Canada , we need to show the HST separately .

Hello, I have been using QBO for some time with clients using various banks in Canada. When QBO downloads the bank feed no names appear for cheques. Is there a reason why the Payee name is not downloading? Thank you.

Partway through the year I stopped using my personal bank account for business transactions. So I need to keep some transaction history from my personal account but I no longer need to sync my personal transactions with QB. How can I keep business relevant transactions from my personal account in QB after removing my personal account from QB?

We have connected QBO to our bank accounts, however, not all of the transactions are being updated automatically.We are, however, able to download the data directly from the bank to a qbo format.

QB Browser opens a page on Quickbooks desktop every time I open a company. How do I shut that off ?

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I have a US QB 2016 version but need to run it for a Canadian company. How can I do that?

I think I already asked this earlier but I can not see my quiry I am starting my second f/y and see that there are a bunch of transactions in the "batch" area for printing A/R invoices.  I do not need or want to print those invoices.  Is there a way to get rid of them from the batch function without actually voiding the associated transaction? Also, where do I find any replies that I may get regarding my questions?Annalee

There is no printing function in the supplier credit menu

Is there a way to turn off the auto fill of print or email later function in things like SO's and Po's so I do not have to sort through things I do not need to print? 

In the past I went thru Taxes, payroll filings and there was a link to print individual T4s.  that has disappeared.  I assume that there is another way to get the same result however I have been unable to search it thru help.  This is my biggest frustration with this is the constant changes to the program that I have to relearn.

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My accounts were connecting for several months and then as of October 4th, the won't connect anymore. I have not changed anything on my end. How do I fix this?

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Can I import my payroll files via Excel to QuickBooks Desktop?

Is anyone else stuck with the huge problem of QBO NOT allowing third party apps (I have a construction project management app) to sync the CDN amount on a US vendor? To the best of my knowledge, there is not a construction project management app that can handle multicurrency.  QBO should be able to sync over the CDN value but even though CDN is my home currency, and the vendor bill has both $ on it- the US amount, CDN amount and the exchange rate- QBO will not allow the sync to choose the CDN dollar value. Therefore, the 3rd party app gets some bills synced in CDN (my CDN vendors) and some US but it treats it all as a single home currency.  Such a mess, and QBO has told me there is pretty much no hope in fixing this. Just hoping there may be other in my boat and wondering about their experience. 

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How do i record the purchase of prepaid credit and items purchased with it

ErrorWe couldn't Add the transaction(s) due to "Something you're trying to use has been made inactive. Check the fields with accounts, customers, items, vendors or employees.". Check account mapping in advanced settings and try again.

If I canceled my QBO subscription three years ago and now resubscribe to it.Can I retrieve my previous accounting data? or the system already cleared my previous accounting data and reports ?  Do I have to start from scratch? Thank you 

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I have been reconciling my credit card accounts in Quickbooks online and the current month I'm working on is not showing all the credit card charges?  It's only downloaded about 6 of the 40+ credit card charges.  I've refreshed and no luck - still only showing a very few of the charges.  Any ideas?

When I try to reconnect the accounts it can only locate my personal accounts, not the business ones. However all of my business accounts were previously connected with no issues. This is with RBC.