Other Questions

No text available

No text available

When I use the weekly timesheets - it is displayed like a calendar - Monday to Sunday etc Can I get a report that is similar to this - but shows many weeks?  ie. can i get a report that shows when an employee is here and when he isn't? or how many employees were in the shop on a particular day/week? long shot - export to calendar? anything of 

No text available

No text available

Hi,I created a sales order which I converted into an invoice. Unfortunately our shipping dept has advised only 5 of the 10 items will ship. How do I correct the closed item on the sales order as well as the invoice to reflect the correct amount being shipped?

Dear Support:  My company uses Quickbooks Online.  From reading other people Q&A on this fiscal year end, can you please confirm my understanding as follows are correct?1.  By changing the fiscal year from December to January, I goes to Account & Settings/Advance and change the "First Month of Fiscal Year" to February.2.  I keep the "First Month of Income Tax Year" to "Same as Fiscal Year". 3.  When I run a Trial Balance, Balance Sheet, and Income Statement, I will use "Custom" under Report Period to select the periods.4.  When I run the Trial Balance and Balance Sheet using "Custom" under Report Period as stated in #3 above, the retained earnings on the Balance Sheet will be updated by Quickbooks Online correctly.  5.  I already closed Oct-19 books, I can change the "First Month of Fiscal Year" to February.  I don't need to wait till I close Jan-20 books.  

No text available

Hi There, I have  QB 2013 installed on my desktop. Today it asked me to update the software. After updating the software, it did restart the PC.  And when I tried to use it, I found out that the key board shortcuts for copy,past,cut, undo etc.  are not working. First I thought its because of a keyboard. After changes keyboard the issue is still alive. Since, we use the QB on multi user mode, I checked out on other user's PC and it working there. Is there any setting I have to enable, or what?Please help me put with this.Thank you! 

Hi,I am new to QB. I need help in converting QBDT to QBO. What are the steps?

No text available

Hi,I would like to know what are the price for QBO Accounting, Pro, Premier, Premier Accountant, Enterprise. I am new to QB...thank you so much for your help. 

No text available

Is there a way on QB Enterprise that enables me to have the stock level of one item, rely on the stock level of another item.For example, 'Fabric Roll-A10' contains a total quantity of 10 units in stock (This serves as the 'master' item)'Fabric Roll-AA15' is made up of 15 units of 'Fabric Roll-A1' (This should show as out of stock since 15>10)'Fabric Roll-AA8' is made up of 8 units of 'Fabric Roll-A1' (I want this to show as in stock or 1 unit available since 8<10) We currently have this product listed on Amazon and we are using TrueCommerce as a bridge to connect our QB with Amazon so we do not manually enter quantity levels and any sales orders we obtain. The downside is that Amazon does not have a field that allows users to input a custom length. Rather each item must be offered to Amazon customers as a fixed length, so we decided to register items of various lengths in QB to be reflected on Amazon. Now I need a way of reflecting the stock levels in an accurate way d

No text available

I want to see my customers list only with their email addresses. Can I do this with one of reports in QBO?

No text available

I always had my accountant do my bookkeeping, but I'm thinking of getting QuickBooks Desktop Pro to do the bookkeeping myself, but I'm not sure if I need the payroll add on. My business only has a single employee which is myself.  I pay myself by transferring funds from my business chequing account to my personal chequing account. I know at the end of the year, I'll need to generate a T4 slip and summary to submit to the CRA. Is this done through the payroll add on too? My accountant always did this for me, not sure if I should do this myself or continue to let my accountant do this.      

I'm interested in purchasing QuickBooks Desktop Pro, but I see 2 different pricing option and I'm not sure what the difference is. On the Intuit website, I can get the 1 User License of QuickBooks Desktop Pro for a monthly subscription of $32. However on the staples.ca website, I can purchase a 1 User License of QuickBooks Desktop Pro 2020 for a 1 time cost of $384.99. What's the difference between these 2 products? It seems like purchasing it from Staples is the cheaper option if I choose to use QuickBooks for more than 1 year.

No text available

No text available

No text available

I am trying to do a bank rec in Quickbooks Desktop, 2019 and whenever I tick off an entry on the cheques and payments side, the screen jumps back to the top and I have to scroll back down to get to the correct month/entry! It's driving me nuts. It does this every time I tick something off. It will take forever to complete. It did not do this before my upgrade to 2019. So frustrating. Any ideas?? Help. Mike

No text available

No text available