Hey there, Lawrence! Thanks for posting here in the Community.
While we can't immediately guarantee a connection to a Chinese or Mandarin-speaking representative, we've made reaching out to our support team via your QBO account a breeze. Once you're connected, you're more than welcome to request a language expert that meets your needs. I'm here to guide you through the process.
Follow these steps:
Log in to your QuickBooks Online (QBO) account.
Click on the Help button.
Go to the Search tab and select Contact Us.
Type a question and hit Continue.
Choose a way to connect with us.
Support hours for QBO Simple Start, Essentials, and Plus users are available 24 hours a day, Monday to Friday, GMT.
Let me know if you have any other questions or concerns, Lawrence. We're always available and eager to help you. Take care and have a great day!
Need QuickBooks guidance?
Log in to access expert advice and community support instantly.