Cannot receive verification code by text or call; code screen shows a network error

You can verify your phone number, contact your phone carrier to whitelist the short code 97962, or set up a passkey for your account instead of receiving verification codes via call or text.

Your carrier may have blocked messages from Intuit, or a network issue could be causing the error. You can also try using a private/incognito window or another browser to check if this is a browser problem.

Please verify your number first to check that it is correct. Here's how:

1. Log in to accounts.intuit.com.
2. Go to Sign in & Security.
3. Navigate to the Phone section to confirm.
4. Once verified, reach out to your phone carrier.

Alternatively, you can set up a passkey by following these steps:

1. Sign in to accounts.intuit.com.
2. Go to Sign in & security.
3. Select Passkeys.
4. Choose Add a passkey, then follow the prompts.

For more information, please refer to this article: Use passkeys to sign in to your Intuit Account.

You can also check this article for another option to secure your account: Secure your Intuit Account and prevent lockout with extra verification methods.

I will leave this thread open for any additional information. Please let us know if you have any questions or require further assistance.