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3 replies

C
Charies_M
Level 9
January 16, 2021

Welcome to the Community, userbdfinancepro.

 

I understand your desire to get a callback. But before I hand you over, I'd like to offer help.

 

We have a well-trained support specialist that can answer QuickBooks-related questions on this platform. That said, may I know your concern? I'd appreciate any additional details that you can provide so I can help find a solution for it.

 

You might want to visit our QuickBooks Online learning guides for tutorials and webinars about the product.

 

However, if you wish to get in touch with the previous agent, you can set them a request for a callback. The instructions are outlined below:

 

  1. Go to the Help menu at the upper right.
  2. Select Contact Us.
  3. Enter your concern.
  4. Click Let’s talk.
  5. Choose Get a callback. 
  6. Type in your contact info.
  7. Select Confirm my call.

 

You can check out this article for our most updated contact information: Support hours and types.

 

I'm looking forward to seeing your response. I'd be more than happy to address your concern. Enjoy the rest of the day.

H
hellogramilo-gma
May 3, 2021

please arrange a call to discuss many many many issues.

this chatting options are not acceptable and cannot resolve user's all concerns.

call back asap - [Removed] Ratan

DivinaMercy_N
DivinaMercy_NModerator
Moderator
May 4, 2021

Thanks for joining this thread, @hellogramilo-gma.

 

To connect with our phone support, you'll need to click the Help icon to initiate the callback request. To do so, please refer to the steps outlined by my colleague, Charies_M. Also, I suggest not including personal details such as phone number, email address, etc. when posting in the Community forum. This is to avoid any security and privacy issues. 

 

Then, to seek sources to guide you in performing any QuickBooks tasks, please visit our Help articles page. Simply type a keyword of your concern on the search field and let the system show related articles to help you. 

 

Don't hesitate to post again here if you have QuickBooks concerns. I'll be always around to help, Keep safe. 

E
Evergreen12
April 17, 2026

Somehow my subscription to Enterprise Gold has been cancelled. Call me please

T
ThomasJosephDQuickBooks Team
QuickBooks Team
April 17, 2026

Hi Evergreen12, while we're unable to call you directly from the Community, you can reach out to our QuickBooks Desktop live expert by going to the Help menu or pressing F1 from your keyboard > Contact Us. Enter your concern, then click Continue. You will have an option to get a Callback or Chat with a representative.

 

To get the best time to connect with them, please check our support hours.

 

If you have any additional questions or require further assistance, please don't hesitate to reply below.

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