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August 20, 2025
Question

Signing in Error

  • August 20, 2025
  • 1 reply
  • 1 view
Purchased QuickBooks online but getting following error while signing in since yesterday
"Thank you for your patience. We have received your request and will process your sign-up shortly".

1 reply

Nicole_N
QuickBooks Team
August 20, 2025

Thank you for choosing QuickBooks Online (QBO) to manage your business finances, awais03131534. I want to ensure your account is up and running as quickly as possible.

 

The message you encounter occurs when QBO is experiencing a delay in setting up your account. It can happen due to server issues, payment verification delays, or other technical glitches. 

 

In many cases, account setup is completed within 24–48 hours. You may need to refresh the page by pressing the F5 key or signing in again later.

 

If the error persists, I suggest contacting our Phone or Chat Support team . One of our live representatives can check your account status in detail, verify the setup process, and escalate the issue to our engineering team if needed.

 

Please return to this thread whenever you need additional assistance in accessing your account or have any questions. The Community is here to help you anytime.