Tax ID with multi chars

Forum|Forum|2 years ago
October 29, 2023
1 reply
0 views

We are in Indonesia, and our tax ID includes chars like "." and "-" but the input field for Tax ID in QBO seems not to accept them. IS there a way?

QuickBooks Online - International

JenoP

QuickBooks Team

Hi there, NICOBoulangerie.

I signed for an Indonesian version of QBO and the program accepted a tax ID with a period and dash on it. Can you tell us what happens when you save you tax id? IS there an error message?

We're asking these questions to make sure that we are giving you the right steps and information to sort this out.

Please reply back to us to share more details. We'll get back to you to make sure you get the help you need.

NICOBoulangerieAuthor

I get an "invalid entry" error

here the screenshot. I cannot upload directly because it continues to kick me out

https://postimg.cc/hJJktxvz

Kurt_M

QuickBooks Team

We appreciate you getting back here in the thread, Nico.

Upon checking the screenshot that you've attached, it looks like you've added space when entering your Tax ID inside your QuickBooks Online (QBO) company. Please be aware that in the program, you'll need to take out those spaces and utilize the Dash (-) symbol instead. This way, the program can recognize the information you're trying to add to your company account.

In addition, we're adding these articles to help you manage your company information, and run report to ensure your data stays accurate inside the program:

Nico, let us know how it goes. We'll be happy to provide further assistance if needed, or in case you have any additional QuickBooks-related queries, you can visit the Community space anytime. We've got you covered.

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