If you haven't received your card after 10 business days, I recommend contacting our Live Support team. They can provide you with the current status of your card and assist you further.
Here's how to reach them:
In the upper right corner, select the Help icon.
Go to the Search tab and enter your concern.
Click ContactUs, then choose a way to connect with us.
Also, please be aware of their support hours to ensure you connect with the right expert at a convenient time.