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Y
Yachties
May 26, 2022
Question

Wordings disappeared in the “payment” box but still showing on the documents

  • May 26, 2022
  • 1 reply
  • 12 views

Wordings disappeared in the “payment” box but still showing on the documents.

1 reply

M
MirriamMQuickBooks Team
QuickBooks Team
May 26, 2022

We make sure all of our customer concerns are solved as soon as possible, @Yachties.

May I ask on which part on your QuickBooks Online account transactions where wordings disappeared in the payment box but still showing on the documents? This is for me to get a better picture of what's happening and ensure we are on the same page.

 

You can also send screenshots here in the Community, but make sure to black out sensitive information to protect the account.

 

Looking forward to hearing from you. Have a great day!

Y
YachtiesAuthor
May 26, 2022

Hi, it is under custom form styles, under invoice or estimate, then under the Content tab > Your Payment details.

The sentence “Transfer the xx xx  xxxx below” can’t be removed because it’s not shown. As attached. Thanks 

Y
YachtiesAuthor
May 26, 2022

@MirriamM A 2nd screenshot, thanks 

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