After changing email address my employee can not access workforce how do I fix this?

One way to reset an account is by removing the associated employee's profile from Workforce and re-inviting them, Precisionparking.

To remove an employee from Workforce, here's how:

1. Go to the Payroll menu then select the Employees tab.

2. Click the employee name then press Edit Employee.

3. Under Personal Info, click the Revoke Access link.

4. On the pop-up box, select Revoke Access.

5. Hit Done to save the changes.

Next, update the new employee email to re-invite them.

Here's how to do that:

1. Go to Payroll, then Employees.
2. Select your employee.
3. Choose the Permissions tab.
4. From the Access status, select Send Invite.
5. Enter the employee's correct or new email address, then Send an invite.
6. Select Done.

If the old email address remains active in the system, we can contact our QuickBooks Payroll phone support team. They will investigate this behavior to ensure your employees can update their email addresses to align with Workforce.

For future reference, you can provide this article to your employees: View and print your W-2s and other documents in QuickBooks Workforce. This will enable them to view and print their paychecks, W-2s, and personal information in Workforce that you have shared with them.

Are you searching for ways to enhance your experience with QuickBooks? I'm excited to share our Explore QuickBooks Payroll. Assistance is available to help manage transactions and ensure data integrity of accounts. Support is provided for achieving financial success.

We are here to assist you with managing and updating employee information in your account. Please let us know in the comments below if you need further assistance.