aidIn QB self-employed, my products and services list is empty, and it won't let me add new ones?

You can usually add products and service items to your QuickBooks Self-Employed (QBSE) without any issues, Jim. If you're encountering problems despite following various troubleshooting steps, let me assist you by connecting you with our customer care team for further assistance.

Please note that the Community is a public forum and cannot access your account information. To help resolve this issue, our QBSE Customer Care support team can securely access your account and provide step-by-step guidance. You can follow the steps below to contact them:

1. Sign in to your QBSE account.
2. Click on the Help option at the upper-right corner of your screen.
3. A pop-up window of your right panel will appear, then tap on the Contact Us tab.

4. Indicate your issue inside the box below the What can we help you with?
5. Once done, tap the Continue button.
6. Choose whether you would like to initiate a conversation with our agents through Chat or Callback.

Please note that our dedicated QBSE support team is available Monday to Friday between 6:00 AM and 6:00 PM Pacific Time.

Additionally, this material can guide you when you need to reclassify your QBSE transactions: Categorize transactions in QuickBooks Self-Employed.

Let me know if there's anything else I can assist you with regarding your QBSE products and services. I'm just a post away.