Skip to main content

Get 50% OFF QuickBooks for 3 months*

Buy now
Switch to QuickBooks and 70% off for 3 Months
September 28, 2025
Question

all expense templates return error "Can't serialize value" when I try to use them. I have used them over a year w no prob. created new ones but no joy. Anyone else?

  • September 28, 2025
  • 1 reply
  • 2 views

heres the full error message: Can't serialize value (/node/traits/payment/paymentMethod/type) : Invalid input for Enum 'Common_PaymentMethodTypeEnum'. Unknown value 'CreditCard' Note, these templates don't use a credit card account.

1 reply

Level 9
September 28, 2025

I know dealing with errors can be challenging, Peter. Let's work together to get this fixed.

 

The issue you're experiencing can be due to outdated cache files. Let's rule this out by performing some troubleshooting steps.

 

Select one of the links below to access step-by-step instructions for your specific browser:

 

 

If it works, switch back to your regular browser and clear its cache to avoid potential glitches caused by stored files.

 

Please let us know if you have any further concerns, and we're always ready to help you out.

September 29, 2025

I am getting the same message today when I try to use a recurring transaction.  I have cleared my cache and I have tried using an incognito window in Chrome. Nothing helps.