Audit Log Issues

Thanks for reaching out to the Community, KristalKeever.

Your audit log in QuickBooks keeps track of user activities. This enables you to see who's made changes to your books and what they did. Anything recorded in the log officially occurred in your books.

Here's a list of some activity it records:
 

• User sign-ins
• Changes to settings
• Edits to customers, vendors, employees, and payroll submissions

Additionally, you'll see the following information with each record:
 

• The type of change or event
• The date of any change to your books
• Any original transaction date and amount
• The name of the user who made the change
• The name of any customer or vendor related to the change

Events are stored in your audit log for two years. Sign-outs will only be recorded when a user selects Sign out. They won't be recorded if the browser was closed, if another website is visited, or for sign-outs caused by inactivity.

You can learn more about working with the audit log by reviewing our Use the audit log article.

Please don't hesitate to send a reply if there's any additional questions. Have a great Tuesday!