Question

BlackBaud had Transfer account numbers for JE included both unrestricted and restricted entries. QB won't let me upload Transfer accounts. What do I do to include them?

Forum|Forum|1 year ago
July 9, 2025
1 reply
9 views

No text available

QuickBooks Online

QuickBooks Team

I've got you covered, @rhuitsing. To ensure a smooth import of your journal entries (JE) into QuickBooks Online (QBO), let's turn off the account numbers feature in the Account and settings.

Here's how:

Navigate to the Gear icon, then Account and settings.
Select the Advanced tab.
Head to the Chart of accounts section and hit the Edit icon.
Toggle off the Enable account numbers.
Click Save, then Done.

After that, proceed to import your JEs. If needed, you can also enable class and location tracking to include those during the import process.

Once you’re done, we can use the search function to review and edit the JEs as necessary.

To further enhance your QuickBooks experience, our QuickBooks Live Expert Assisted team can guide you on best practices for handling JE transactions.

This thread will remain open if you have other queries. I'm always here to help.

R

rhuitsingAuthor

The account number is not the problem. It is the classification/type. We call them transfer accounts. QB does not have transfer as an account type. What do I do about the type?

G

GenmarieM

QuickBooks Team

You'll need to set up a transfer account in your Chart of Accounts for a successful import process of your journal entries, rhuitsing.

If you have a transfer account in BlackBaud, you'll need to create a corresponding transfer account in the Chart of accounts within QuickBooks Online (QBO). This will ensure a smooth and successful import of your journal entries.

Here's how:

Log in to your QBO account.
Go to the Gear icon, then choose Chart of accounts.
Click on New and enter an Account name for your transfer account.
Select the Account type and Detail type used in BlackBaud.
Enter other important information, then hit Save.

Once you're done setting up a transfer account in your Chart of accounts, you can proceed with importing your journal entries.

If you need to update or correct a journal entry, or if it was created by mistake, you have the option to either reverse or delete it in QuickBooks Online.

Please know that we're open 24/7 in case you need more help from us.

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