Can I edit the sales receipt after PayPal connector puts the deposit into my ledger?

Editing a sales receipt that is linked to a deposit is unavailable in QuickBooks Online (QBO), scott238. Let me explain why.

In QBO, you can't edit a sales receipt that's part of a deposit because the PayPal Connector links them together to simplify reconciliation. Editing the sales receipt would break the link and create reconciliation issues.

To correct the sales receipt, you need to temporarily remove it from the deposit, edit it, and then add it back to the original deposit. Please follow the steps below:

To remove the sales receipt:

1. Go to the Gear icon, then select Chart of Accounts.
2. Select View register for the correct bank account.
3. Locate the deposit with the incorrect sales receipt listed.
4. Click the deposit in the register and click Edit to open it.  Now you should be in the Deposits screen.
5. In the "Select the payments included in this deposit" section, uncheck the box next to the payment you need to edit.
   
   
   
   
6. Click Save and Close. You may get a warning that the transaction is linked to others; confirm by clicking Yes.

To edit the original payment:

1. Go to the My apps menu and select Sales transactions under the Sales & Get Paid menu.
   
   
   
   
2. Find the original sales receipt and make your corrections.
3. Once done, press Save and Close.

To add the corrected payment back to the deposit:

1. Go back to the original deposit in your bank register.
2. Click Edit to open it.
3. In the "Select the payments included in this deposit" section, find the corrected payment and check the box next to it.
4. Ensure the total deposit amount is correct.
5. Once done, click Save and Close.

Moreover, did you know that we provide a complimentary session with our QuickBooks Live Expert Assisted service? Our experts excel at making financial management effortless and offer tailored advice, especially in managing your sales.

Please know that our Community forum is always open to help you again if you have other concerns with QuickBooks. Simply return to this forum and we’ll always lend a hand.