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May 1, 2026
Question

Can I get a refund ?? I've just subscribed but I am not going to use it, change on plans

  • May 1, 2026
  • 1 reply
  • 4 views

Can I get a refund ?? I've just subscribed but I am not going to use it, change on plans

1 reply

QuickBooks Team
May 1, 2026

You can get a refund for an annual QuickBooks Online subscription if you're within 60 days of your purchase. This money-back guarantee doesn't apply to monthly subscriptions.

 

If you bought your subscription through a mobile app store like Google Play or Apple, you'll need to request the refund through them. If you purchased it directly from Intuit, you can use these steps:

 

  1. Log in to the  Intuit Account Manager.
  2. Select Products & billing.
  3. Choose Request or track a refund.
  4. Complete the refund request form.

 

After you submit your claim, your license is deactivated and you'll lose access to the product immediately.  

 

Have more questions? Drop a reply below.