Skip to main content

SUMMER SAVINGS 90% OFF QuickBooks for 3 months* Ends 8/27

Buy now
Switch to QuickBooks and 70% off for 3 Months
August 16, 2025
Question

Can multiple contacts be added in a customer profile? (i.e....different contacts within a company?) I only see space for one name.

  • August 16, 2025
  • 1 reply
  • 73 views

Should additional contacts be added as a sub-customer?

1 reply

QuickBooks Team
August 16, 2025

QuickBooks Online (QBO) does not support multiple contacts within a single customer profile, accounting672.

 

Currently, QBO customer profiles only provide fields for one Primary Contact Name, Phone Number, and Email Address. You can enter only one primary contact for each customer.

 

As a workaround, you can use the Notes field in the customer profile to save details about additional contacts.

 

Here's how:

 

  1. Go to the Customer Profile.
  2. Select the Notes section.
  3. Add secondary contact details.

 

Another option is to integrate QuickBooks Online with a CRM system that enables advanced contact management.

 

Feel free to reach out if you need further assistance with adding multiple contacts in QBO.