Can you reverse or correct an employer 401K contribution from a prior month pay period?

Making payroll adjustments is best handled by our Live Support Team, JPopp1.

To ensure this process is handled correctly and efficiently while avoiding any potential errors, we recommend reaching out to our Live Support Team. Our payroll specialists are available to assist you with navigating QuickBooks Online and making the necessary adjustments to the employer's 401(k) contribution.

Here’s how you can contact them:

1. Click the (?) Help button located in the top-right corner of your QuickBooks Online account.
2. Select the Assistant tab and type Talk to an expert to get support options.
3. Choose your preferred method — either Chat or Callback.

To check when Live Support is available, refer to our support hours here: Get help with QuickBooks products and services. Then, go to the QuickBooks Payroll section and look for your product.

Please don’t hesitate to reply and let us know how it worked. If you have additional questions, We're here to help.