Data Fetching Issue

Hi there, @k1121.

I'll provide some troubleshooting steps to get around this data fetch issue with Woo Commerce.

The first thing we can do is to try to use a private window to determine if this is a browser-related concern. Too much historical data from the browser causes discrepancies that affect the view and performance of your QuickBooks.

These are the keyboard shortcuts to open an incognito window depending on your browser:

• Google Chrome: Ctrl + Shift + N
• Safari 11 or newer: ⌘ + Shift + N
• Mozilla Firefox: Shift + Ctrl + P
• Microsoft Edge: Ctrl + Shift + N

If it works, you can return to your original browser and clear its cache, not the cookies to start fresh. You can also use another supported, up-to-date browser that is already installed to narrow down the results.

Since this is a third-party app, you can reach out to their Customer Care Team support for further assistance if the problem persists. Here's how you can contact them:

1. From the left panel, click Apps.
2. Go to the Find Apps tab.
3. Use the search bar and enter the keyword to look for an app.
4. Select the app from the list.
5. From there, you can find and use their contact details.

For more details on automating your accounting with Woo Commerce, check out this handy reference: Connect Woo Commerce to QuickBooks Online.

I'm more than willing to listen if you have any other concerns with any tasks in QuickBooks Online. I'll ensure your needs are taken care of.