E trade bug "Security Code (leave blank ..)" but then it says "this field is required" anyways when left blank

You may have connected to the incorrect account provider, @stxvc. To resolve this, make sure to connect to the provider listed as E*TRADE by Morgan Stanley in QuickBooks Online, instead of E*TRADE from Morgan Stanley (Bank Accounts).

Please follow these steps to update the connection:

1. Go to My Apps and select Bank transactions under the Accounting tab.
2. Click on Link Account.
   
3. Search for "E*TRADE by Morgan Stanley" and select it from the list.
   
4. Enter your credentials for E*TRADE by Morgan Stanley and follow the prompts to complete the connection process.

Once you have successfully connected to the correct provider, your investment account should appear within your QuickBooks Online account.

For more detailed instructions, check out this article: Connect bank and credit card accounts to QuickBooks Online.

To further enhance your QuickBooks experience, contact our Live Expert Assisted team for personalized support and guidance, ensuring confident and efficient use of QuickBooks.

Please don't hesitate to click the Reply button below if you have further questions. I'll get back to you promptly.

I am having the same issue. This is a QBO validation bug on the sign-in form of the connector: "E*TRADE by Morgan Stanley". (https://us.etrade.com/)

Context:

1. The platform allows users to login with user + pass OR user + pass + security code (optional)

2. The QBO connector should be able to handle both types of sign-in methods

3. When inputing data: User + Pass, the third field "Security Code" says: "please leave BLANK if not enrolled in VIP Access security", after leaving blank (as user is not enrolled), when clicking submit the validation of the form marks the security code as a required field, but the field it should not be required as this is an optional security measure intended for some (not all of E*TRADE users)

4. This QBO Bug, prevents some users of E*TRADE by Morgan Stanley of logging in correctly, as the form doesnt allow to attempt the connection if it not passes the (erroneous) validation, in this case the form expects data in the 3 fields when it should only expect data in user + password

I've patiently explained this to the support team, and followed all the possible troubleshooting steps indicated in this page and suggested by the back end team. 

I request this to be escalated to a dev team so they can fix the bug on the validation form.