Question
For the last three weeks, the Amazon Business app will not let me accept transactions because it's asking me to "Confirm the account" associated with the credit card
When I choose the credit card account from the drop down, the screen freezes and the pop-up does not go away. Even if I go into the app and re-confirm the credit card account, I get the same error. To be clear, this is not a new credit card or QuickBooks account associated with the credit card--neither has changed in months and it had been working flawlessly all summer long. Randomly, some Amazon transactions that come through the feed do not require me to confirm the credit card account even though they use the same credit card as the others that do require confirmation. It's been three weeks since I reported this to QuickBooks and it's still not fixed.