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January 26, 2026
Question

getting an error message trying to print 1099{"message":"java.lang.NullPointerException","code":-1}

  • January 26, 2026
  • 1 reply
  • 7 views
when i click Print 1099-MISC, it results in a java error {"message":"java.lang.NullPointerException","code":-1}

1 reply

QuickBooks Team
January 27, 2026

Hello there, Tricia. Let me help you with seamless and time-saving solutions when printing 1099-MISC in QuickBooks Online (QBO).

 

The java.lang.NullPointerException with code -1 when printing the 1099-MISC in QuickBooks Online Payroll usually indicates a software glitch or an issue with PDF rendering.

 

To fix this, we can update and repair your Adobe Reader, as QuickBooks relies on it for PDF printing.

 

Here are the steps that you can follow to repair Adobe Reader:

 

  1. Close Acrobat/Reader and all open web browser windows.
  2. Select the Start button at the bottom left of your screen.
  3. Type Control Panel, and then press Enter.
  4. Select Programs and Features, Acrobat, or Adobe Reader, and then click Uninstall/Change.
  5. In the Setup dialog box, select Next. Select Repair, then Next.
  6. Restart your computer after completing the process.
  7. Log in to QBO, and then try to print a sample check.

 

Additionally, your web browser can sometimes cause issues, such as compatibility problems when printing 1099 forms in QuickBooks Online. To optimize your browser and help ensure successful printing, Intuit recommends using Google Chrome or Mozilla Firefox. Refer to this page for step-by-step instructions on resolving 1099 printing issues: Print your 1099 and 1096 forms.

 

I suggest considering our QuickBooks Live Expert Assisted service to enhance your QBO Payroll experience. Our knowledgeable team of experts stands ready to provide immediate support tailored to your employees' and wage concerns. They will assist you in navigating your plan's features, accounts, and 1099 forms.

 

We'll be here to provide additional assistance while managing your 1099 forms, Tricia.

QuickBooks Team
January 28, 2026

Hello there, Tricia.


We’d like to follow up to see if the solution we provided has resolved your concern.

 

Please let us know if everything is now working as expected. We're here to assist you further if needed.

 

Looking forward to your response.