Getting error Something went wrong. Close app and try again later.

I appreciate you bringing this issue to our attention, DebO88. Let's perform some troubleshooting steps to ensure you can use the app to get back to your business.

To begin, I recommend uninstalling and reinstalling your QuickBooks Online App for Mac. Uninstalling removes any outdated or corrupted files that may be causing the error, while reinstalling ensures you’re using the latest version of the app. This process refreshes the app’s functionality and resolves any potential issues that may affect your ability to log in.

If the issue persists after trying the steps mentioned, I recommend contacting our live support team. They’ll be able to securely access your account and take a closer look at what’s causing the issue, ensuring you can get back into your QuickBooks account without further interruptions.

To reach out to them, please open your account using your device's web browser:

1. Log in to your QuickBooks account
2. Click on the Help (?) icon in the top right corner of the screen. 
3. Go to the Search tab and type a question or keyword to activate the Contact Us button.
4. Write your concern in the What can we help you with? text box, and click Continue.
5. Select your preferred method for connecting with our live experts.

To learn more about our support hours, please visit this article: Get help with QuickBooks products and services.

For now, I recommend accessing your account using a web browser. This will allow you to continue working on your business effectively.

If you have other concerns, you're always welcome to post or reply to this forum.