Has anyone else had issues with the mobile app since the 5th I have not been able to log on spoke with customer service they said it was a national problem but nothing

We don't want you to have this kind of experience while using our QuickBooks Online (QBO) application, Don. I'll be here to help you sort this out.

Before we proceed, have you tried going through the mobile app troubleshooting steps with our live expert? If not, you might consider trying these steps:

If you're using an iOS device:

1. Go to Settings, then select General.
2. Click iPhone Storage, then choose the QuickBooks Online app.
3. Tap Offload App.

If you're using an Android device:

1. Go to Menu ☰, then click More Options.
2. Choose Settings, then Refresh Data.
3. Click YES to confirm.

If the issue with the images persists, continue to uninstall and reinstall the QBO mobile app. Before doing so, kindly make sure to back up your important data.

If the issue continues even after following all these troubleshooting steps, I suggest reaching out to our live support team again to see what further actions can be taken to resolve it.

You may find it helpful to review this article, which compares the features of the mobile app that are supported on your mobile devices: Compare mobile app features.

If you have more questions about your mobile application, please reply to this thread.