Hello, I received a payment of $8,894.00 from ACM Remodeling Co. on October 10, 2025 via QuickBooks Payments (Credit Card ending in 8735).

Thank you for sharing the details about your concern, Wood.

Since the payment shows as Paid and Processed in your QuickBooks account but hasn’t been deposited into your linked business bank account, I recommend reaching out to our QuickBooks Payments Live Support Team. They have access to advanced tools and real-time information to investigate the current status of your deposit and determine any necessary next steps.

Here's how:

1. Click the Help menu or the (?) icon in the upper-right corner of QBO.
2. Go to the Assistant tab.
3. Type "contact support" in the chat box and press Enter.
4. Provide a brief description of your concern and click Continue.
5. Choose your preferred option. Have us call you or chat.

You may check our support hours to find out when support is available.

Please leave us a response if you have other questions or concerns.