How do I add payroll to Quickbooks? I have tried to follow the guide, but I get "Object not found". I don't know what the problem is.

Hello there, George. To add payroll to QuickBooks, you first need to subscribe to a QuickBooks Online Payroll service and then set up your payroll details, which include employee information, pay schedules, and tax information.

Here's how you can do it:

1. Go to the Payroll menu on the left-hand navigation panel.
2. Click Get Started and select the payroll service plan that fits your needs (Core, Premium, or Elite).
3. Follow the prompts to set up your payroll preferences and enter employee details.

You can utilize these helpful resources for more information on adding payroll in QuickBooks Online: Get started with Online payroll.

The Object Not Found error occurs when the item you're trying to use has been marked as inactive. This typically refers to inactive objects in name lists, such as customers, vendors, or accounts, that are linked to a transaction.

Ensure you're logged in as the Master Admin to activate payroll features, and verify that your QuickBooks Online subscription is active.

To resolve this, you need to identify the missing object, check its status in QBO, and reactivate it or update the transaction to use an active object. 

Here's how:

1. First, check whether the account, customer, vendor, or item you’re trying to reference has been marked as inactive.
2. In QuickBooks, go to the Settings ⚙️ menu.
3. Click on Lists (such as Chart of Accounts, Vendors, Customers, etc.).
4. If you don’t see inactive objects, make them visible by clicking the Gear Icon above the list and selecting Include inactive.
5. Find and reactivate the relevant object:
   • Click on the object name.
   • Select Make active.

If you need information about how to change your employees' info in QuickBooks Online Payroll, you can check this article as your future guideline: Edit or change employee info in payroll.

We'll be right here to assist you with any additional questions or concerns.