How do I cancel a payroll check and reprocess it through the right bank account?

Was this payroll processed as a direct deposit or as paper checks? Direct deposit can be cancel by deleting the transaction, but only if it's not yet been offloaded. Here's how:

1. Go to Payroll, then select Employees.
2. Click View paychecks.
3. Click the drop down in the Action column.
4. Choose Delete.

Once done, update the bank account and reprocess the payroll.

If the cutoff time has already passed and the payroll has been processed, you won't be able to delete it on your end. In that scenario, you contact our live support team for correction.

For paper check, you can simply void or delete it. Just be sure to select correct payment account from the dropdown before saving your new payroll.

If you have other questions, feel free to reply. We're here to help.